![]() ![]() “And why I say continuing to learn how to navigate is because we learn something new about this virus every day…The questions and concerns employers are grappling with are not going away. “The thing that we are really trying to do here is to support the recovery of the economy, to support businesses as they think about continuing to navigate this new normal,” Stefanizzi said. And as a result of the new collaboration, the Conversa tool can be used to identify employees with possible exposures to Covid-19 or those showing symptoms, and then guide those employees to connect with the concierge service. Today, the focus of this clinical concierge service is very Covid-specific, Stefanizzi said. If needed, the employees are clinically triaged and directed to appropriate facilities for further care. The businesses’ employees have 24/7 access to a call center that they can use to discuss questions and concerns with nurses. This technology can be used on its own or as a complement to Northwell Direct’s other services, Stefanizzi said.įor example, Northwell Direct has built a clinical concierge service for the businesses it contracts with. If they are not cleared, the employees are told to stay home and given instructions for next steps. If cleared, employees receive a digital badge that they can use to be granted entry to the workplace. The tool, which can be used on phones, tablets or computers, engages employees in an automated chat that determines possible exposure to the new coronavirus and potential symptoms of Covid-19. Per the latest collaboration, employers that contract with Northwell Direct will have access to Conversa Health’s COVID-19 HealthCheck tool. By phone Call us at 20 between 8 am and 4pm, Monday through Friday. The health system is an investor in the company, which provides artificial intelligence-enabled virtual care and triage programs. MaineHealth Employees HR Solution Center HR Solution Center We're here to help The HR Solution Center is here to assist all MaineHealth employees with their HR needs, including questions about our health plans, WOW Works on Wellness, and leaves of absence. That is where the new collaboration with Conserva Health comes in. So, businesses have almost instinctively turned to us to ask ‘how might you be able to help us as we think about things like bringing employees back into the workplace?'” “The health system has had a very significant leadership role in the regional and, frankly, national response to Covid. “ has really taken off as businesses are thinking about how to respond to the ongoing Covid crisis,” he added. “The health system is really big, so to create one operating entity that can serve as that sort of point of entry and navigation partner for businesses to leverage capabilities that are resident within the health system,” Stefanizzi said. One involves the direct delivery of clinical services, such as organizing flu shot campaigns for employees, and the other involves a health insurance product for self-insured employers. ![]() There are two sides to the business, Stefanizzi explained. ![]()
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